1. Our Commitment to You

At Tanian Ethiopia Tours, we care about your privacy. This policy explains how we collect, use, and protect your information when you visit our website or book with us. We promise to handle your data responsibly and keep it safe. Latest update 2020.

2. Information We Collect

Here’s what we gather when you interact with us: 

– Contact Forms: When you inquire about tours, we ask for your name, email, phone number, and nationality. This helps us respond to your questions. We also record your IP address to prevent spam and understand where our visitors come from. 

– Media: If you share photos, avoid including location tags (like GPS data). Others could download these and see the location. 

– Newsletters: If you sign up, we’ll send travel updates via Mailchimp. You can unsubscribe anytime using the link in our emails. 

– Website Analytics: We collect basic data (e.g., browser type, pages visited) to improve our site. This doesn’t include personal details. 

– Third Parties: We work with trusted partners (hotels, guides) to arrange your trip. They receive only the info needed for your booking. 

3. How We Use Your Information

We use your data to: 

• Maintaining internal records for booking and customer management is identified as a key purpose. This is a fundamental requirement for any business involved in providing services, as it enables the effective management of customer interactions and the details of their bookings.
• The company also states that collected information is used for improving their tour packages and services based on customer feedback and preferences. Analyzing customer feedback and understanding their preferences allows Tanian Ethiopia Tours to tailor their offerings more effectively, potentially leading to enhanced service quality and greater customer satisfaction.
• Sending periodic promotional emails about new tours, special offers, or other relevant information to the provided email address is another stated purpose, with the crucial caveat that this will be done with the user’s consent where applicable. Acknowledging the necessity of consent for direct marketing communications demonstrates an awareness of data privacy regulations that govern such activities.
• Finally, Tanian Ethiopia Tours may contact users for market research purposes via email, phone, or other methods to better tailor their website and offerings to user interests. While market research is a legitimate business practice, the policy could benefit from further clarification on how consent is obtained for these communications, particularly for contact methods such as telephone calls, to ensure compliance with relevant regulations.

4. Keeping Your Data Safe

We prioritize security by:

• Using up-to-date encryption and server protections.
• Training our team to handle data responsibly.
• Regularly updating systems to reduce breach risks.

5. Cookies

– Understanding Cookies

A cookie is a small text file stored on your device when you visit a website. It helps websites recognize your preferences and improve your browsing experience.

– How We Use Cookies

• Traffic Analysis: We use cookies to see which pages are most visited, helping us understand what content matters to our visitors. This data is anonymous and used only for statistical purposes (e.g., improving navigation or highlighting popular tours).
• No Intrusive Access: Cookies do not access your computer, files, or personal information beyond what you voluntarily share with us (e.g., form submissions).

Your Control Over Cookies
You can adjust your browser settings to block or delete cookies. However, disabling them may limit features like automatic logins or personalized content. Most browsers allow you to manage cookie preferences under “Privacy” or “Security” settings.

By using our site, you consent to cookies unless you choose to disable them. They simply help us create a smoother, more relevant experience for you.

6. Links to Other Websites

Our site may link to third-party content (e.g., videos, blogs). These sites have their own privacy policies, so we recommend reviewing them.  

7. How Long We Keep Your Data

We retain your information only as long as needed for:

• Completing bookings.
• Legal obligations (e.g., tax records).
• Improving our services.

8. Your Rights

You can:

• Request Access: Ask for a copy of your data.
• Correct Errors: Update inaccurate information.
• Delete Data: Request removal (where applicable).
• Unsubscribe: opt out of emails anytime via the link in newsletters.

To exercise these rights, email: info@tanianethiopiatours.com.

9. Tips for Travelers

Good Points for Travelers to Ethiopia Regarding Privacy:

• Respecting Local Privacy: When traveling in Ethiopia, it’s important to be mindful of local customs and traditions regarding privacy. Always ask for permission before taking photographs of individuals, especially in rural areas or during cultural events.
• Data Usage for Your Tour: Please be aware that the personal information you provide to Tanian Ethiopia Tours will be used to facilitate your travel arrangements within Ethiopia. This includes booking accommodations, arranging transportation, and coordinating activities with local partners.
• Third-Party Service Providers: During your tour, we will work with various third-party service providers such as hotels, airlines, and local guides. While we carefully select our partners, we encourage you to review their individual privacy policies as they will also apply to the information you share with them directly.
• Security of Your Information During Travel: We take reasonable precautions to ensure the security of your booking information and personal details while you are traveling with us. Our team is trained to handle your information responsibly.
• Transparency About Data Sharing: As mentioned in our policy, we may share necessary information with our trusted partners in Ethiopia to deliver your tour experience. This is essential for the smooth operation of your itinerary.

10. Contact Us

For privacy concerns or questions:
Phone: +251 91 174 2192 | +251 95 399 3302
 Email: tanianethiopiatours@gmail.com | info@tanianethiopiatours.com
Address: Addis Ababa & Bahir Dar, Ethiopia

11. Policy Updates

We may update this policy occasionally. Check this page for the latest version.

Thank you for choosing Tanian Ethiopia Tours!